CITY CLUB REWARD LEVELS

Our members club has five different reward levels which unlock special rewards. When you first join the Club, you’ll feel instantly rewarded as our Guest before working your way through our other levels; Local, Regular, Friend, and Family.

Our top 100 members also unlock more rewards as part of our super-special 100 Club. Find out more about our levels and the rewards below.

GET LUCKY

Chances to win every month with, our prize draw, Get Lucky.

SUNDAY NIGHT CLUB

Access huge savings across last-minute Sunday bookings at our hotels & inns.

COMPLIMENTARY LATE CHECKOUT

Get a bit more kip with a complimentary late checkout on us.

PRIORITY ACCESS

Get priority access to any of our ticketed or large-scale events.

POINTS FOR ROOMS

Get a points kick-back to enjoy on food and drink when you book any of our hotels & inns.

Once you’ve spent £100+ on the app,
you’ll also unlock:

PUB QUIZ

Enter our virtual pub quiz every Monday and win 250 points when you get all the answers right.

POINTS FOR POUNDS

Exchange 3000 points for a £30 voucher to use towards room bookings.

Plus, you’ll also get 500 bonus City Club points and 250 extra points to spend with our rewards partner, Bupp.

Once you’ve spent £250+ on the app,
you’ll also unlock:

WHAT’S THE POINT?

Visit the app every first Monday of the month to play our points lucky dip, What’s the Point, and see how many points you’ve won.

FREE HOUSE ON THE HOUSE

Enjoy a complimentary bottle of house wine on us. Feeling fancy? Upgrade
to your wine of choice and just pay the difference.

Plus, you’ll also get 1250 bonus City Club points and 250 extra points to
spend with our rewards partner, Bupp.

Once you’ve spent £500+ on the app
you’ll also unlock:

SUNDAY NIGHT ESCAPE

What’s better than a mini getaway? One that’s on us. Get a complimentary Sunday night on us at any of our hotels & inns. All reservations must be made by 30.06.23, bookings will be taken for this offer until 25.02.24. T&Cs apply.

UNLIMITED HOT REFILLS

Get unlimited refills on our range of hot drinks when you purchase the first one of the day through the app.

Plus, you’ll also get 2500 bonus City Club points and 250 extra points to spend with our rewards partner, Bupp.

Once you’ve spent £1000+ on the app, you’ll also unlock:

SUNDAY NIGHT ESCAPES

Unlock two more Sunday getaways. Book two separate visits or treat your friends to a room next door – how you escape is up to you! All reservations must be made by 30.06.23, bookings will be taken for this offer until 25.02.24. T&Cs apply.

DEDICATED SUPPORT

We’ll spare you the hold music. Here’s your fast-track ticket to speak to our bookings team through your dedicated online chat service.

Plus, you’ll also get 5000 bonus City Club points and 250 extra points to spend with our rewards partner, Bupp.

Oh to be one of our most elite. The 100 Club is made up of our top 100 members and refreshes every quarter.

When you’re part of the 100 Club, you’ll get access to our complete rewards portfolio plus extra surprises every now and again.

MORE WAYS TO SPEND YOUR POINTS

We’ve teamed up with Bupp, a brand new rewards platform that gives you more ways to spend your City Club points. From cocktail deliveries to cases of wines, naughty treats and healthy ones too, the rewards are endless!

T&C’S

Check the app to find out the terms and conditions for each reward.