Site request - City Club

Requester name*

First Last

Requester email*

Site*

Request type

MENU UPLOAD

Please allow up to 1 week for requests to be processed.

Menu name

Menu upload

Removal date (optional)

TICKETED EVENTS

Please allow up to 1 week for requests to be processed.

Event name

Date of event – is it recurring?

Start & end time details

Description of event

Age restrictions (if any)

Event image*

Holing is fine if you are waiting for content from marketing, but we do need a featured image for the event.

Largest group size they will accept

Should tickets be sold in slots?

Eg. every 30 mins 20 guests can arrive.

Total amount of tickets available for the event

Price of event

Booking type required

Eg. Have they already set a booking type up for it, or would we need to do it?

Ticket notification email

Where should it go to?

Booking fee passed on to customer?

Yes
No

ROOM REQUESTS

Please allow up to 1 week for requests to be processed.

Rates to change

Applicable to all room types?

New rate (£)

Days of the week it applies to

Start date

End date

Unavailable date(s)

Notes

LIST SIZE CHANGE

Please allow up to 1 week for requests to be processed.

Current list size?*

New list size?*

Reason for change?*

PRICE BAND CHANGE

Please allow up to 1 week for requests to be processed.

Which categories?*

Current price band*

New price band*

Reason for change?*

REORDER COLLATERAL

Please allow up to 1 week for requests to be processed.

Item name*

Item description*

Quantity required

LOCAL DISCOUNT

Please allow up to 1 week for requests to be processed.

Group discount name*

Discount amount

Code type*

Unique codes
Generic code (max 1,000 members)

Unique codes are issued via the staff credit generator, and are useful when you are issuing codes individually to customers. They are less open to abuse as they are single use.

Generic codes are good for giving to companies or larger groups where you don't have direct contact with each customer individually. They are more susceptible to being shared.

Code expiry date

The codes will stop working after this date.

Promotion end date

Any discount will stop working after this date.

WEBSITE UPDATE

Please allow up to 5 working days for requests to be processed.

Page*

eg. Homepage, gallery, contact us

URL to page*

Update required*

Tell us if something needs to be removed or amended

Implementation date*

Supporting assets

Drop files here or

eg. Menus, photos, artwork, copy

CHANGING TABLES

Please allow up to 1 week for requests to be processed.

Table number(s) to change

Please use bullet points to list multiple tables in one request.

Minimum capacity (seated)

Please enter a number from 1 to 1000.

Maximum capacity (seated)

Please enter a number from 1 to 1000.

Image of floor plan

OPENING HOURS

Please allow up to 5 working days for requests to be processed.

Opening Hours

Enter your opening hours as plain text.

Do you need to update kitchen times?

Yes
No

Kitchen times

Enter your kitchen times as plain text.

Do you need to submit amended times for a specific date?

Yes
No

What's the occasion?*

Special date*

Special date from

: HH

MM

Special date until

: HH

MM

ADD BOOKING TYPE TO COLLINS

This event will be added to Collins. Please be sure to update your website events via the CMS.
Please allow up to 1 week for requests to be processed.

Collins booking type name*

Booking type details*

E.g. Lunch is open Mon-Fri 12:00 - 15:00.

Event price

eg. £7.50

How should we capture the event price payment?

Is this event recurring?*

Yes
No

Frequency*

First booking time*

: HH

MM

Last booking time*

: HH

MM

Booking lead time*

When would you like to close same day bookings?

Minimum duration*

Maximum duration*

Minimum enquiry size*

Please enter a number from 1 to 1000.

Maximum enquiry size*

Please enter a number from 1 to 1000.

Booking policy

Customer will agree to this when booking

Limit arrivals

How many guests can arrive every 15 minutes?

Please enter a number from 1 to 1000.

Area for booking type*

eg. table 100 – 135

Pre-auth amount*

Packages

Packages available and cost per person

Event specific menu

MARKETING SUPPORT

Please allow up to 2 weeks for requests to be processed.

Name of event or activity*

EVENT OR ACTIVITY DETAILS

Description in detail*

Start date*

End date

Start time

: HH

MM

End time

: HH

MM

Price (if there is one)

eg. £7.50

Are you taking bookings for this event?*

Yes
No

Do you have any design ideas? If yes, please attach images

Drop files here or

What assets are required?*

Do you require any other support?*

Any additional support?

Central support request

MENU UPLOAD

TICKETED EVENTS

ROOM REQUESTS

LIST SIZE CHANGE

PRICE BAND CHANGE

REORDER COLLATERAL

LOCAL DISCOUNT

WEBSITE UPDATE

CHANGING TABLES

OPENING HOURS

ADD BOOKING TYPE TO COLLINS

MARKETING SUPPORT

EVENT OR ACTIVITY DETAILS